All County Rental Policies
Rental period
The tool rental day is 24 hours Monday thru Friday, except for towable
equipment. Towable equipment can be picked up anytime after 7:30AM. It must be
returned by 8AM the following morning.
Rentals picked up on Saturday at anytime,
are due back by 5:00pm and incur a 1 day rental charge.
Sunday (Closed)
Equipment picked up between 4:00 and 5:00pm Saturday is due back between
7:30-8:30am Monday for a 1 day charge.
Frequently Asked Questions
Do you deliver?
Yes, delivery is available.
There is a charge based on the particular order and the distance to be traveled.
The minimum order must be 75.00. Please call us for a quote.
How can I pay for my rental?
All County Rental accepts cash, Visa, MasterCard, Discover, American Express and
local checks for payment of rentals. If you would like us to bill you or your
company, it is necessary to first establish a charge account. Deposits are
taken
in cash, check or credit card in person or by fax with our credit card
authorization form.
When do I pay for my rental?
All payments and deposits are required at the beginning of the rental period.
What do I need in order to rent?
If you or your company has an established charge account with ACR, we follow the guidelines provided by your company. For an individual or company that does not have and account with us, we require, at a minimum, a valid New Jersey driver's license, plus the payment and/or deposit for the rental.
Can I get a better price if I rent an item for an extended period of time?
Yes. Our rates do vary from half-day, weekly and monthly rental periods. On most equipment a weekly rental is equal to approximately 2.5 days, and a month is equal to approximately 3 weeks. For most party equipment, Friday to Monday is equal to one"day" rental.
Can I reserve an item?
Yes. We recommend reserving equipment ahead of time as
the best way of insuring availability when you need the equipment.
How far ahead
must I reserve an item?
The best suggestion we have is to reserve what you need
as soon as you know you will need it (especially party items). Availability
varies widely by the item, day of the week, season, weather.
What is your cancellation policy?
You are welcome to cancel your order at any time. Notification should be made as soon as possible and is greatly appreciated since
that allows us to rent the item to another customer. We prefer that you call to
cancel a rental instead of just not showing up for it. In the cases where a
deposit was required to make the reservation, the deposit will not be refunded
if the reservation is cancelled.
When does my rental time start and stop?
Your
rental time starts when the contract is opened. Your time stops when the
contract is checked in by your rental agent. You are charged for time out, not
time used. For party rentals, the time period is more "event" oriented. We will
take your special circumstances into consideration and charge accordingly.
Is a
rental day for 24 hours? See policy statement above.
Do I have to wash equipment
before I return it?
Construction and homeowner equipment should be returned
reasonably clean if only to protect your vehicle. Party equipment such as china,
glassware, and flatware should be rinsed clean. Linens do not need to be washed
but should be returned free of debris. Food service equipment such as grills and
hot dog cookers should be washed for sanitary reasons. A cleaning deposit is
automatically required for grills and certain other equipment.
Do you sell the
other supplies I need to complete my project?
For almost everything that
we rent, if there is an accessory or product that goes with it, we sell it.
We sell carbide blades, nails, staples, sandpaper, earplugs, gloves, carpet
cleaning detergent, and many more things. If you need it
for you project along with your rental equipment, just ask your rental agent and
we will have it.
Do you sell propane?
Yes, please call for a quote for your
specific needs.